1. Adjust Your Seat
Use the seat post clamp to adjust your seat height so it’s approximately hip height. Turn the clamp to tighten the hold on the post if needed.
2. Secure Your Cargo
Keep items tucked in well. Don’t let clothing dangle and get caught in your wheel. Bungee things like water bottles down tight so they don’t rattle. Keep bungees taught so they don’t come loose or get lost.
3. Prepare Yourself
Familiarize yourself with the electronic boost and mechanical gear controls. Tuck in long shoelaces so they don’t get caught in the bike chain or gears.
4. Getting On
To make it easy, step through the bike frame to get on. Don’t try and swing your leg over — step through.
Start pedaling in a low gear (like 1, 2, or 3) at first, then shift to higher gears as you gain speed. When you begin to slow down to a stop, shift back down to a low gear so it’s already in a low gear when you start again.
6. Using the App
Avoid using the app while in motion. Stop to check the map when needed. Know that sometimes GPS locations can lag and you may need to go down the trail a bit to confirm you’re going the right way. Using one earbud to hear the directions from your phone is a helpful tip!
Minor vibration of your wheel fenders is normal and nothing to worry about.
8. Lock It Up
Use the chain lock in your cargo basket when you stop or leave the bike. Bring the key with you, but put the key back in the box each time you unlock it. Bring the key (and helmet) inside with you when you lock up the bike at return.
9. Use Your Bell
For safety, announce yourself on the trail with the bell when passing walkers or other riders. You can also say “On your left!” Be careful when passing children and pets.
Don’t forget to stop and take in the views!